Housekeeping called me into room 214 today and I have not recovered
Six years at the front desk of a hotel just off the Blue Ridge Parkway in Asheville and I thought I had seen everything. I keep a mental ranking of the worst rooms I have been called into and I update it like once or twice a year. Today it got updated big time.
Guest in 214 checked out around 9 am, greeted and smiled at me on the way out, asked about the best trail access nearby and thanked me for a great stay. I was playing on my phone since I had nothing to do and 40 minutes later the housekeeping manager called down and said you need to come up here in a tone that made me rush. She has worked this property longer than I have and I have never once heard her sound like that.
I will not go into graphic detail but whatever that man consumed in the hours before checkout had made a series of very weird decisions and the room reflected every single one of them. My housekeeper looked at me and said she was not going back in without hazard pay and I had nothing to offer her. We pulled the room for two days. The man left 4 stars on the way out. Atleast they liked the bed.