Bose not accepting warranty?
Hi guys. I purchased a pair of refirbed quiet comfort 2 earbuds in December.
They’ve been terrible so far. The audio constantly cuts out they rarely together, and the right earbud has started to lose a major majority of its sound (I have tried to unclog it there’s nothing there).
I went to the Bose website to request a replacement since I figured it was under the one year warranty. However, the website says that I’m not eligible for a replacement as it’s out of warranty and the only option is to spend $200 on another pair of earbuds.
Am I missing something here?
I thought all products came with the one-year warranty. And since the issue was internal and not related to my own wrongdoing that they would give me a free replacement?
Am I just shit out of luck then? TIA!