u/TJayRuw

My mobile service suddenly couldn’t make or receive calls today. I contacted support and after they checked my account, calls started working again.

When I asked what happened, they only said it was a “temporary network issue” and that the connection had been “successfully re-established.” I asked why it keeps happening because this has happened a few times, but they basically just told me to monitor it for a few days.

Has anyone else had this issue where calls randomly stop working, then support refreshes/re-establishes something and it works again?

I’m in Queensland. Mobile data/5G seemed to be working, but calls were the problem.