Dispatching or looking for promotion
What’s the hardest part of dispatching for you guys?
For me the biggest learning curve was:
- managing rescues correctly
- dealing with drivers who fall behind
- and honestly disputes/scorecards
I feel like most dispatchers get thrown into the role with almost no real training and are just expected to figure it out as they go.
Over time I started building systems/checklists for basically everything because it was the only way to stay sane during bad shifts.
Curious what everyone else struggles with the most?