jurisdiction - small claims canada
Hi everyone,
I’m looking to hear from anyone who has gone through something similar with Meta Platforms, Inc. after starting legal action.
I had multiple long-standing accounts disabled, both personal and professiona, including accounts I had for many decades with no prior issues or violations. The accounts were all connected, and after one issue, everything became inaccessible.
What was most frustrating was that there was no meaningful appeal process available to me. I was never given a clear opportunity to properly challenge or review the disabling decision - NO appeal button at all.
After exhausting normal support options, I decided to pursue the matter through small claims in Canada.
The response I received from Meta’s lawyers focused mainly on jurisdiction and where the claim should proceed, rather than whether the accounts were properly disabled in the first place. They requested that I drop the claim on jurisdictional grounds.
I was not willing to simply let the matter go, so I responded stating that I would not voluntarily discontinue the claim. However, I did indicate that I would be willing to withdraw the action if the accounts were restored and the issue was resolved.
At this point I’m waiting to hear back and trying to understand whether this kind of jurisdiction-focused response is just a standard first step in these cases.
Has anyone else experienced:
- long-standing accounts being disabled
- no effective appeal option
- legal responses focusing only on jurisdiction first
- or eventual restoration/resolution after legal action started?
Would appreciate hearing other people’s experiences or outcomes.