u/SuchArgument530

I run a small SaaS for dry cleaners and I'm always trying to understand how shops actually operate day-to-day — not how I imagine they do.

Specifically trying to understand:

1. When a customer drops off clothes, how do you log it? Paper slip, phone, app, or something else?

2. How do you let customers know when their order is ready? Call, WhatsApp, SMS, or they just show up?

3. What's the most stressful part of a busy Saturday?

I'm not here to pitch anything — genuinely building in public and trying to make something useful. If you're a shop owner or work at a dry cleaner, your answers would be gold.

Will share what I learn from the replies in a follow-up post.

Hey everyone,

Calling all professional dry cleaners, laundry experts, and anyone who’s dealt with nightmare stains.

What’s the toughest, most stubborn stain you’ve ever had to deal with?

• What was the stain? (wine, oil, ink, blood, mystery disaster, etc.)
• What fabric was it on?
• Why was it so difficult?
• And most importantly… how did you manage to remove it (if you did)?

Would love to hear real techniques, tricks, and even failures — especially the kind of knowledge that only comes from experience in the field.

Let’s build a thread that’s actually useful (and maybe save a few favorite clothes along the way).

Looking forward to your stories 👇

Hey everyone,

Over the past few months, I’ve been working on a vertical SaaS specifically for dry cleaning businesses (starting with small-to-mid sized operators).

Most tools I saw were either super outdated or too generic (just basic POS), so I tried to go a bit deeper into actual day-to-day problems.

Here’s what I’ve built so far:

• A vertical POS designed specifically for dry cleaners (not a generic retail POS)
• Predictive inventory forecasting (so shops don’t run out of solvents, packaging, etc.)
• A driver app for pickups and deliveries (route + order tracking)
• AI-based stain analysis (helps staff identify stains and suggests treatment methods)

The goal is to reduce manual work, avoid stock issues, and make pickup/delivery smoother.

I’m still early, so I’d really value feedback from:

• Dry cleaning / laundry business owners
• People who’ve built vertical SaaS
• Anyone who’s dealt with inventory or logistics headaches

A few things I’m trying to figure out:

1. Does this actually solve a painful enough problem?
2. Which feature sounds most useful vs. gimmicky?
3. What would make you actually pay for something like this?

Happy to share more details or give a demo if anyone’s interested.

Appreciate any brutally honest feedback 🙏

Hey everyone, I’m trying to understand the real, day-to-day challenges in running a dry cleaning business.

If you own or work at a dry cleaners, I’d love to hear:

• What are the most frustrating parts of your workflow?
• Do you struggle more with operations (orders, tracking, staff) or customer-related issues?
• How do you currently manage things like stain identification, order mix-ups, or lost garments?
• Any problems with inventory (chemicals, tags, packaging, etc.)?
• What’s one thing you wish was easier or automated?

Even small annoyances are helpful to know. Trying to learn from people actually in the field instead of guessing.