u/Statistician_Flat

My CPO 718 Cayman just needed $3,700 in repairs 6 months after purchase. Now I find out there are no service records.

Hi everyone, looking for some advice on a CPO situation that feels like a major oversight. I bought a 2018 718 Cayman as a Certified Pre-Owned vehicle from a dealership in Southern California back in late August. I’ve put about 6,000 miles on it since then.

The Red Flags:

  • The Repairs: I’ve had a burning oil smell since the day I picked it up. I finally took it to my local dealer, and they found deformed timing chain tensioner seals and a catastrophic coolant pump failure. The warranty covered the $3,700 bill, but it required a major engine-bay teardown. How does an "active" leak like that pass a 111-point CPO inspection?
  • The Missing Paperwork: When I asked for the service baseline, my local shop checked the national Porsche system and found zero records of the CPO service or prep work being logged by the selling dealer.
  • The "Inspection Due" Light: My dash is now calling for a major service. Given the lack of records, I have no idea if the spark plugs, brake fluid, or filters were ever actually touched during the "certification."

The Current Status: I reached out to Porsche North America, and they have already responded by asking if I am seeking a repurchase (buyback) of the vehicle.

My Questions:

  1. Is it common for PCNA to jump straight to a buyback offer, or is that a sign they’ve flagged the selling dealer for a compliance failure?
  2. If I keep the car, should I insist that Porsche covers the 50k major service and resets the maintenance baseline since the original CPO prep is unverified?
  3. Has anyone else dealt with a "CPO" that felt like it was just a sticker and a warranty, but no actual inspection?

(I’ve also found some... interesting... discrepancies with the tires they installed, but that’s a whole other story.) Pic for visibility.

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u/Statistician_Flat — 3 days ago