u/SpankMasterB

Been with Ally for almost 10 years. Recently, I've noticed that many of my transfer mechanisms are much slower:

• All my Zelle recipients are now 3 day transfers (out of tens of entries, not a single one is an instant transfer anymore). This is even for recipients that I've sent money to previously and have been in my addressbook for months/years.
• My external bank transfers are now only 3 day transfers. The "limits" window shows a message "The accounts you selected only qualify for 3-business day delivery." This is with external bank accounts that have been added in Ally for years and that I've transferred in 1 day previously.

Other than a 1 card skim issue 2 years ago as well as the debit card debacle of 3 years ago that impacted many other Ally customers, I haven't had any other fraud activity that I've experienced that could have resulted in my account getting "flagged."

I called the help desk and they just gave me a boilerplate response unfortunately.

1. Have any of you experienced such a degrade?
2. Were you able to attribute it to something?

Ally is my main bank for daily spending needs, so this is making me rethink my relationship with Ally and have started exploring alternative options.