u/Significant-Pat-62

I enjoy HelloFresh, I'm i'm tired of chicken and shrimp arriving above 40°. They're usually at 43-45°, even 48°, and once, 50°. HF have given me credit for these items even entire meals, but I would prefer to receive the meats cold. After I call and pitch a fit, the next package will arrive with extra ice, extra insulation and so on, but then we go back to the usual. If I quit HelloFresh this will be the reason.