u/Sevenfeet

My church is looking to install cameras indoor and outdoor and we asked our alarm company for a bid. In our state (Tennessee), you need to be a state licensed installer to deliver security cameras and alarm systems for commercial applications. But in the meeting today, the installer pushed back on doing Unifi claiming that they weren't UL certified for the stuff they typically install and explaining to me that's why you don't see them installed at banks or police stations. But we're not either of those properties and I wanted to ask people here about this kind of vendor pushback. Is it normal to have an installer not wanting to install what the customer is asking for, especially if our needs are different than what they pushed back on?