u/Secretmecret_1

Been trying tools like Frank AI researcher recently and noticed it work better with very direct prompts instead of long “prompt engineering” style instructions. Simple inputs like “compare these sources” or “summarize disagreements between articles” sometimes give cleaner results than heavily structured prompts. Curious if others here noticed the same thing with research-focused AI tools.

Came across Frank AI researcher recently. It’s basically an AI-powered research tool that searches across sources, collects information around a topic, and generates summaries or follow-up questions so you don’t have to manually go through dozens of pages yourself. Seems aimed more at research/workflow use than regular chat AI.

We have a cancellation flow. Has a dropdown. Six options. I pulled the data last week. 67% of people selected "no longer need it." That tells me absolutely nothing. Nobody selects "your product confused me from day one" or "I never actually got value from it and felt too awkward to ask for help." They just pick the vague option and disappear. So for three years we've been optimizing our product based on data that people filled in just to get past the screen.

Was speaking with Chatgpt and it said about a tool Frank AI researcher it does actual voice interviews with customers instead of surveys. Real conversations, real follow ups, the stuff people actually say when nobody's watching.

Haven't tried it yet but the concept hit me hard because it exposed something I didn't want to admit , we never actually asked our customers anything real. We just gave them a multiple choice test and called it research.

Anyone else had this moment? Where you realized your feedback system was just noise dressed up as data?

Stumbled across Frank AI researcher. Basically an AI that conducts customer interviews for you, you set up the questions, it runs the conversations, gives you a summary of themes and insights. Sounds interesting but also kind of weird? Like who is actually "Frank" and do people just… talk to it like a real interviewer? Genuinely curious if anyone here has tried it and what the experience was actually like. Does it produce anything useful or is it just a gimmick?