u/ScousePete

▲ 1 r/reolinkcam+1 crossposts

Switching wifi networks, now HA can't find the doorbell camera

I bought a Reolink hub and a doorbell camera and set everything up yesterday. Initially everything was working fine, both in the Reolink app and in HA. I selected the 2.4 Reolink network. However the signal strengh was low and the camera would frequently go offline. This morning it was offline completely and had been since the middle of the night. So I switched the wifi connection to my home wifi and everything works great in the app.

However, the camera is listed as "unavailable" in HA. HA has discovered the camera with its IP address, however when I try to add it I get the error message, "Failed to connect. Check the IP address of the camera. I checked my router and the IP address is correct, but it's not online.

Should I delete everything and start afresh?

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u/ScousePete — 23 hours ago