I think my videographer is ghosting me.
For context I got married in December of 2025.
Our videographer gave the standard 90 day delivery window. My husband and I just bought a house at the end of February and I realized at the end of March that we were supposed to have our video delivered to us by March 5th. I was a bit distracted, but also not responsibility to keep her on track lol. I reached out to my videographer over text March 20th and she just left me on read.
What’s also odd is I haven’t heard from her since I asked for her address in December to send her a thank you card. I know everyone’s not the same, but a lot of my friends have told me that their photographers or videographers would give them updates. I haven’t heard anything from her.
So I reached out to her again in the beginning of April and still have not heard from her. She also read my second message. I am starting to get a weird feeling that something has happened clearly. I don’t know what that something is, but I need advice what action I need to take here.
We did sign a contract so she’s technically out of contract on her end. Has anyone else dealt with this? Do I go to Small Claims Court? How do I go about doing that? Any advice would be helpful.
Although, we’re sad that we may not get our wedding video, we want to make sure that we get our money back that we paid since she did not deliver on her end.
Thank you so much in advance for the advice.