u/ReceptionOld4182

Directing emails from a mailbox to a team

How do I direct emails from a specific mailbox to a specific team. We have this setup currently for various teams but it was done by our supplier who we don't have access to anymore. A new mailbox has been added but all tickets are coming in to the service desk rather than the team they need to go to. I've looked at various places and can't identify how to do this myself, any help would be greatly appreciated

reddit.com
u/ReceptionOld4182 — 8 days ago