u/Realistic_Style_2569 — reddlx

Edit add to post, ; upon my research and me recalling my past convo with her she mentioned that the house will used a model house as she works for that builders, i looked it up and indeed it is now being used as model house. NOT SURE IF THIS matters but thought of adding this

Hi everyone,

Looking for some insight on an upcoming LTB case.

Our former landlord filed a ~$9k damage claim after we moved out of a brand new builder-grade townhouse we rented for about 2 years (Sept 2023 – Oct 2025). The case was initially in Small Claims but got moved to LTB for jurisdiction after we filed a defence.

Background:

No move-in inspection report

Main claims:

Replace all cabinet doors (~$
Repaint entire unit (~$
Mirrors “chemically damaged”
Rusted fixtures/range hood
Plus smaller items (window, screens, insulation, etc.)

Our position:

We’re willing to take responsibility for a few localized items (insulation damage, minor stair scratch, possibly smoke alarm)
But most of the claim seems like:
- builder-grade material deterioration (cabinet edges, mirrors, etc.)
- or maintenance-related issues during tenancy

Questions:

Are full replacements (all cabinet doors, full repaint) typically awarded, or just partial repairs?
How important is no move-in inspection report?
Does the delay in raising issues after move-out matter?

Just trying to understand what’s realistic here.

Thanks in advance 🙏