u/RaphyKunn

builder doesnt load

Hello, I was asked to update this website, and it uses Avada Builder, which seems to be a frontend builder, but it isn’t loading. I’ve already cleared the cache and looked for solutions online, but nothing has worked so far. I’m still getting this kind of error:

installHook.js:1 jQuery.Deferred exception: FusionApp is not defined ReferenceError: FusionApp is not defined
    at HTMLDocument.<anonymous> (https://www.macmazzagriggio.com/wp-content/plugins/fusion-builder/inc/templates/custom/front-end/js/fusion-woo-shortcodes-settings.js?ver=3.12.1:5:3)
    at e (https://www.macmazzagriggio.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27028)
    at t (https://www.macmazzagriggio.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27330) undefinedoverrideMethod @ 
installHook.js:1
 ce.Deferred.exceptionHook @ 
jquery.min.js?ver=3.7.1:2
 t @ 
jquery.min.js?ver=3.7.1:2
 
setTimeout
 (anônimo) @ 
jquery.min.js?ver=3.7.1:2
 c @ 
jquery.min.js?ver=3.7.1:2
 fireWith @ 
jquery.min.js?ver=3.7.1:2
 fire @ 
jquery.min.js?ver=3.7.1:2
 c @ 
jquery.min.js?ver=3.7.1:2
 fireWith @ 
jquery.min.js?ver=3.7.1:2
 ready @ 
jquery.min.js?ver=3.7.1:2
 P @ 
jquery.min.js?ver=3.7.1:2

jquery.min.js?ver=3.7.1:2 Uncaught TypeError: Cannot read properties of undefined (reading 'View')
    at HTMLDocument.<anonymous> (fusion-frontend-comb…s?ver=3.12.1:1:3478)
    at e (jquery.min.js?ver=3.7.1:2:27028)
    at t (jquery.min.js?ver=3.7.1:2:27330)

jquery.min.js?ver=3.7.1:2 Uncaught TypeError: FusionPageBuilder.Toolbar is not a constructor
    at n.initialize (fusion-frontend-comb…?ver=3.12.1:1:42424)
    at h.Model (backbone.min.js?ver=1.6.0:2:4722)
    at new n (backbone.min.js?ver=1.6.0:2:23898)
    at HTMLDocument.<anonymous> (fusion-frontend-comb…?ver=3.12.1:1:77443)
    at e (jquery.min.js?ver=3.7.1:2:27028)
    at t (jquery.min.js?ver=3.7.1:2:27330)initialize @ 
fusion-frontend-comb…min.js?ver=3.12.1:1
 h.Model @ 
backbone.min.js?ver=1.6.0:2
 n @ 
backbone.min.js?ver=1.6.0:2
 (anônimo) @ 
fusion-frontend-comb…min.js?ver=3.12.1:1
 e @ 
jquery.min.js?ver=3.7.1:2
 t @ 
jquery.min.js?ver=3.7.1:2
 
setTimeout
 (anônimo) @ 
jquery.min.js?ver=3.7.1:2
 c @ 
jquery.min.js?ver=3.7.1:2
 fireWith @ 
jquery.min.js?ver=3.7.1:2
 fire @ 
jquery.min.js?ver=3.7.1:2
 c @ 
jquery.min.js?ver=3.7.1:2
 fireWith @ 
jquery.min.js?ver=3.7.1:2
 ready @ 
jquery.min.js?ver=3.7.1:2
 P @ 
jquery.min.js?ver=3.7.1:2