Fake Samsung Water Filters on Amazon
I ordered my Samsung refrigerator water filters from Amazon (actual Amazon.com, not a third party seller), but instead of the usual white box, they came in a brown box with no instructions, and no magnetic authentication strip. They had a QR code linked to this sketchy looking app "Samsung Ref Water filter Certi": https://apps.apple.com/us/app/samsung-ref-water-filter-certi/id6746226756 which isn't even produced by Samsung.
First I tried chatting with the online support, but was getting conflicting information. He said the packaging changed, but there should be a magnetic strip. Then I tried calling the telephone customer service, and they just told me the packaging hasn't changed, and that these are fake.
I see some of the reviews on Amazon are also saying this is fake, but others are saying they used the app and believe they are real.
I'm probably going to return them, but they do look pretty real so I was curious if anyone else had any information. If this app is genuine it is wild that Samsung would have some third-party developer create such a suspicious looking app.