u/Puggoldie8

I would like advice from you all. in the last month I have had a terrible experience with another local business. They have been given multiple opportunities to do the right thing, and have instead chosen violence (condescending, rude, completely offensive). I’m at a loss.

They admit they are wrong, and said they would give me a full refund. The caveat is I have to sign away my rights to leave a negative review or use social media to share my experience. The service was about half a grand and I’m willing to cut my losses to share what absolute idiots they are.

here’s my main concern, second level consequences. As another local business I’m very hesitant to leave a negative review because of retaliation.

What are your thoughts on this?