u/Psychological-Will-2

Sent two kits to the Walsall hub on April 7th via 2nd Class Large Letter. It’s now been over 5 weeks and the status still hasn't updated to "Received in the lab."

I’m getting pretty anxious because these samples are irreplaceable, so if lost I won't be able to get the people tested again.

Has anyone else sent to Walsall PO box recently? How long did yours take to show up in the system after posting? or are you in the same boat and waiting?

Any experiences welcomed!

Sent two kits to the Walsall hub on April 7th via 2nd Class Large Letter. It’s now been over 5 weeks and the status still hasn't updated to "Received in the lab."

I’m getting pretty anxious because these samples are irreplaceable, so if lost I won't be able to get the people tested again.

Has anyone else sent to Walsall PO box recently? How long did yours take to show up in the system after posting? or are you in the same boat and waiting?

Any experiences welcomed!

Hi,

I'm having a rather annoying issue. Not sure if anyone else is having this, but it has been like this for me for a few weeks, regardless of computer or browser being used.

When accessing a profile it very briefly show the relationship to the "tree root person" but then quickly disappears. It does not last enough for me to click and see the relationship list, which is a massive issue in my workflow. Normally this will just stay in display and clickable to pop up a list of people in between.

https://preview.redd.it/co8ub3xc34yg1.png?width=796&format=png&auto=webp&s=1acd97e1b0a7f5f857a7597d60c9279b78f7c1d2