
Damaged Retcon Vinyls
Hey all,
Has anyone else had any bad luck with the Retcon vinyls arriving damaged? I've been in communication with the Retroware people (who are great by the way) and every single copy of the vinyl I've received has arrived damaged in some capacity. Either bent corners or large rips in both the outer and inner sleeves. I'm currently on my second replacement and each one has arrived damaged. I own every other Red Vox vinyl and have never had an issue until today. The actual records are undamaged but I do like to display my vinyls so having rips in the sleeves is a bit disheartening to say the least. I've uploaded some photos here so you can see what I'm talking about.
UPDATE:
Retroware basically gave up on trying to provide me a replacement. So it’s either get a full refund and no vinyl or keep something that was damaged through no fault of my own. Not really the outcome I would’ve hoped for.