u/Professional_Cat_635

We had a water softener system installed and they put in this water filter for drinking water hooked up below the sink going to the fridge. The freezer is not working now and my husband wants to pull out the fridge to see if any of the filters need to be cleaned or if the compressor is bad. However, when we tried to pull it out we found out that this water line is wrapped up in a way where we can’t add anymore slack. What’s the process for unhooking this line so we can untangle it without making a mess? Does this tank need to be drained or would that cause a whole other issue? Please and thank you! 🙏🏻