u/Previous-Hand6027

Hi everyone,

I filed a complaint with the Insurance Ombudsman on 10 March 2026 because my health insurance policy was cancelled by the company for what I believe is a false reason.

As of today (2 May 2026), the status is still showing:

“Complaint Registration – In process”

(under consideration, not yet registered)

It’s been around 7 weeks, and there has been no movement or update beyond this stage.

I wanted to ask:

Is this kind of delay normal at the Ombudsman level in India?

How long does it usually take for a complaint to move past this stage?

Should I follow up now, or just wait longer?

If anyone has gone through a similar situation, I’d really appreciate hearing your experience.

Thanks in advance.