I’m honestly still bawling my eyes writing this.
I (27F) recently moved into a new home with my husband (27M). We had to put a large portion of our belongings into a storage unit while we planned to renovate our basement—mainly because my parents were moving in with us and we just didn’t have the space yet.
The plan was temporary. A couple weeks, maybe a month tops. So we didn’t opt into the insurance.
That decision is haunting me now.
The renovation dragged on for months… and today I got a call around 1PM that our unit had been broken into.
Over $5,000 worth of items gone.
Not just expensive things—but irreplaceable ones. Family antiques. Personal memories. Things you can’t just rebuy.
What makes it worse is the way it happened:
The thief broke through the main gate
Then got into multiple units (ours + 6 others)
And even broke the lock that we were required to purchase through the facility
We trusted this place to keep our belongings safe, and it feels like that didn’t matter at all. And screw the thieves... they also took decades of memories from me!
They told me they already filed a police report and started an insurance claim—but I don’t even have insurance on the unit.
So now I’m left wondering:
What are the chances police actually investigate something like this?
Has anyone had success getting compensation from a storage company without insurance?
Is there anything I should be doing right now besides the police report + itemized list?
I’ve dealt with police before when someone hit my car, and nothing really came of it even when I pushed… so I don’t know if I should expect anything different here.
I feel frustrated, stupid for not getting insurance, and honestly just violated. Sure, items can replaced... but i worked hard for those items to pay for them with MY money. My personal belongings like time capsules are gone. Sigh.
If anyone has gone through something similar or has advice on what to do next, I’d really appreciate it.