Totally disgusted with lazy IOR who refuse to file their own refunds
Broker here. I’ve got a number of IOR who are too fucking lazy to file their own refund declaration. We’re charging a reasonable fee per entry (not percentage of refund). We give them a spreadsheet with the data (out of our software) and they keep coming back expecting data to be manipulated different ways. The total refund shows right under the duty column and I keep getting asked “is that my refund?” No fucking shit, you fucking idiot. It’s actually labeled refund. Can you be more fucking stupid? OMG, these fucking idiots.