u/PersonalityWinter946

Hi everyone,

I’m a tenant in Ontario and I’m posting anonymously because I want practical advice on how to document everything and prepare myself in case this turns into a liability claim, insurance issue, N5/N7 notice, or LTB matter.

I will not be sharing my building name, exact address, landlord/company name, staff names, or anything that can identify me. I’m mainly looking for Ontario-specific advice on evidence, documentation, and how to protect myself.

Here is what happened.

I came home from work around 8:00 a.m. and discovered water in my apartment. I was shocked and immediately started trying to deal with the situation. The issue involved the toilet. I used my own plunger right away and acted immediately to reduce the water and prevent further damage.

Around 8:27 a.m., site staff knocked on my door and said there was a leakage complaint from another tenant. At that point, I was already distressed, overwhelmed, and trying to clean up water in my unit.

Later, property management emailed me and said that when staff entered my unit, they observed that the toilet was “malfunctioning, continuously running, and clogged,” and that these were conditions I was aware of. They also said the flooding was not reported directly by me, but came to their attention through a neighbouring unit.

They then said I would be held responsible for cleanup and damages.

I strongly dispute that.

My position is that I did not knowingly ignore a clogged, continuously running, or malfunctioning toilet. I did not know there was a plumbing issue that could cause flooding. When I came home and discovered the situation, I acted immediately.

I had previously mentioned that, on some occasions, the toilet tank/water system would briefly continue running after flushing but then stop on its own. Property management is now using that statement to suggest I knew there was a malfunctioning flow valve and should have reported it.

My concern is that a brief running sound after flushing, which stops on its own, does not necessarily present to an ordinary tenant as an active plumbing emergency, clog, overflow risk, or serious defect. The toilet otherwise flushed and functioned normally. I am not a plumber, and I did not know or reasonably understand that this could suddenly cause a flood.

Property management also later claimed that although I “attempted” to clear the clog, a partial blockage remained and staff had to use a toilet auger to resolve it.

I dispute that too.

I have asked them to confirm who allegedly used the auger, when it was allegedly used, and where this was documented. I also asked for staff reports, maintenance records, plumbing records, contractor findings, photos, invoices, and any evidence they are relying on to say I caused or negligently contributed to the flood.

Their response was that they cannot share internal documentation such as incident reports, photos, contractor assessments, or details related to neighbouring units due to confidentiality. They said the information can be made available to my insurance company once a claim is started, or through the LTB if required.

This is one of my biggest concerns. They are making serious allegations and saying I am financially responsible, but they will not provide the evidence or documents they are relying on.

Another issue is the drying equipment. More than 20 fans/dehumidifiers were placed in my apartment on May 1, and they have been plugged in since then. My apartment does not include hydro, so the equipment is using electricity that I pay for. The equipment has caused heat, noise, discomfort, headaches, stress, and major disruption in my home. I have asked about the hydro cost, the timeline for removal, and what they intend to do about the disruption, but I have not received a clear answer.

The contractor was supposed to return to check moisture levels, and management said the unit remains habitable. But even if they consider it “habitable,” living with that many fans/dehumidifiers running continuously is extremely disruptive, especially when the electricity is being charged to my own hydro account.

I have lived in the unit since late 2023, and I have kept my notices of entry. Based on my records, I do not recall any plumbing inspection or plumbing maintenance being done inside my unit since I moved in. I am also wondering whether this matters if they are now trying to blame me for a plumbing issue.

I am trying to be careful and factual, but I feel uncomfortable because:

• Management is saying I knew about a serious plumbing issue, which I dispute.
• They are saying I failed to report an emergency, but I only discovered the situation when I got home.
• They are claiming a partial blockage remained and an auger was used, which I dispute.
• They are refusing to give me the documents and evidence they are relying on.
• More than 20 fans/dehumidifiers have been plugged into my unit since May 1.
• I pay my own hydro, so I am concerned about the electricity cost.
• I am experiencing heat, noise, headaches, stress, and loss of reasonable enjoyment of my home.
• I am worried they are creating a written record to blame me before giving me any proof.

My questions are:

1. If a landlord in Ontario claims a tenant caused a flood, what do they generally need to prove?
2. Can they refuse to provide incident reports, contractor findings, photos, or maintenance records while still saying I am responsible?
3. Should I request redacted copies of documents related to my own unit?
4. How should I document their refusal to provide evidence?
5. Should I keep asking for the source of the allegation that I knew about the issue?
6. Is the hydro cost from the restoration equipment something I can ask to be reimbursed for?
7. Does the noise, heat, discomfort, and disruption from the fans/dehumidifiers support a reasonable enjoyment issue?
8. Is the lack of plumbing inspection or maintenance in my unit relevant?
9. Should I stop emailing and wait for them to issue a formal claim, invoice, notice, or LTB application?
10. What kind of evidence should I organize now in case this escalates?

I understand Reddit is not a substitute for legal advice. I’m mainly looking for practical Ontario-specific documentation advice so I can be prepared and protect myself.

Thank you.

Hi everyone,

I’m a tenant in Ontario and I’m posting anonymously because I want practical advice on how to document everything and prepare myself in case this turns into a liability claim, insurance issue, N5/N7 notice, or LTB matter.

I will not be sharing my building name, exact address, landlord/company name, staff names, or anything that can identify me. I’m mainly looking for Ontario-specific advice on evidence, documentation, and how to protect myself.

Here is what happened.

I came home from work around 8:00 a.m. and discovered water in my apartment. I was shocked and immediately started trying to deal with the situation. The issue involved the toilet. I used my own plunger right away and acted immediately to reduce the water and prevent further damage.

Around 8:27 a.m., site staff knocked on my door and said there was a leakage complaint from another tenant. At that point, I was already distressed, overwhelmed, and trying to clean up water in my unit.

Later, property management emailed me and said that when staff entered my unit, they observed that the toilet was “malfunctioning, continuously running, and clogged,” and that these were conditions I was aware of. They also said the flooding was not reported directly by me, but came to their attention through a neighbouring unit.

They then said I would be held responsible for cleanup and damages.

I strongly dispute that.

My position is that I did not knowingly ignore a clogged, continuously running, or malfunctioning toilet. I did not know there was a plumbing issue that could cause flooding. When I came home and discovered the situation, I acted immediately.

I had previously mentioned that, on some occasions, the toilet tank/water system would briefly continue running after flushing but then stop on its own. Property management is now using that statement to suggest I knew there was a malfunctioning flow valve and should have reported it.

My concern is that a brief running sound after flushing, which stops on its own, does not necessarily present to an ordinary tenant as an active plumbing emergency, clog, overflow risk, or serious defect. The toilet otherwise flushed and functioned normally. I am not a plumber, and I did not know or reasonably understand that this could suddenly cause a flood.

Property management also later claimed that although I “attempted” to clear the clog, a partial blockage remained and staff had to use a toilet auger to resolve it.

I dispute that too.

I have asked them to confirm who allegedly used the auger, when it was allegedly used, and where this was documented. I also asked for staff reports, maintenance records, plumbing records, contractor findings, photos, invoices, and any evidence they are relying on to say I caused or negligently contributed to the flood.

Their response was that they cannot share internal documentation such as incident reports, photos, contractor assessments, or details related to neighbouring units due to confidentiality. They said the information can be made available to my insurance company once a claim is started, or through the LTB if required.

This is one of my biggest concerns. They are making serious allegations and saying I am financially responsible, but they will not provide the evidence or documents they are relying on.

Another issue is the drying equipment. More than 20 fans/dehumidifiers were placed in my apartment on May 1, and they have been plugged in since then. My apartment does not include hydro, so the equipment is using electricity that I pay for. The equipment has caused heat, noise, discomfort, headaches, stress, and major disruption in my home. I have asked about the hydro cost, the timeline for removal, and what they intend to do about the disruption, but I have not received a clear answer.

The contractor was supposed to return to check moisture levels, and management said the unit remains habitable. But even if they consider it “habitable,” living with that many fans/dehumidifiers running continuously is extremely disruptive, especially when the electricity is being charged to my own hydro account.

I have lived in the unit since late 2023, and I have kept my notices of entry. Based on my records, I do not recall any plumbing inspection or plumbing maintenance being done inside my unit since I moved in. I am also wondering whether this matters if they are now trying to blame me for a plumbing issue.

I am trying to be careful and factual, but I feel uncomfortable because:

• Management is saying I knew about a serious plumbing issue, which I dispute.
• They are saying I failed to report an emergency, but I only discovered the situation when I got home.
• They are claiming a partial blockage remained and an auger was used, which I dispute.
• They are refusing to give me the documents and evidence they are relying on.
• More than 20 fans/dehumidifiers have been plugged into my unit since May 1.
• I pay my own hydro, so I am concerned about the electricity cost.
• I am experiencing heat, noise, headaches, stress, and loss of reasonable enjoyment of my home.
• I am worried they are creating a written record to blame me before giving me any proof.

My questions are:

1. If a landlord in Ontario claims a tenant caused a flood, what do they generally need to prove?
2. Can they refuse to provide incident reports, contractor findings, photos, or maintenance records while still saying I am responsible?
3. Should I request redacted copies of documents related to my own unit?
4. How should I document their refusal to provide evidence?
5. Should I keep asking for the source of the allegation that I knew about the issue?
6. Is the hydro cost from the restoration equipment something I can ask to be reimbursed for?
7. Does the noise, heat, discomfort, and disruption from the fans/dehumidifiers support a reasonable enjoyment issue?
8. Is the lack of plumbing inspection or maintenance in my unit relevant?
9. Should I stop emailing and wait for them to issue a formal claim, invoice, notice, or LTB application?
10. What kind of evidence should I organize now in case this escalates?

I understand Reddit is not a substitute for legal advice. I’m mainly looking for practical Ontario-specific documentation advice so I can be prepared and protect myself.

Thank you.

Hi everyone,

I’m a tenant in Ontario and I’m posting anonymously because I want practical advice on how to document everything and prepare myself in case this turns into a liability claim, insurance issue, N5/N7 notice, or LTB matter.

I will not be sharing my building name, exact address, landlord/company name, staff names, or anything that can identify me. I’m mainly looking for Ontario-specific advice on evidence, documentation, and how to protect myself.

Here is what happened.

I came home from work around 8:00 a.m. and discovered water in my apartment. I was shocked and immediately started trying to deal with the situation. The issue involved the toilet. I used my own plunger right away and acted immediately to reduce the water and prevent further damage.

Around 8:27 a.m., site staff knocked on my door and said there was a leakage complaint from another tenant. At that point, I was already distressed, overwhelmed, and trying to clean up water in my unit.

Later, property management emailed me and said that when staff entered my unit, they observed that the toilet was “malfunctioning, continuously running, and clogged,” and that these were conditions I was aware of. They also said the flooding was not reported directly by me, but came to their attention through a neighbouring unit.

They then said I would be held responsible for cleanup and damages.

I strongly dispute that.

My position is that I did not knowingly ignore a clogged, continuously running, or malfunctioning toilet. I did not know there was a plumbing issue that could cause flooding. When I came home and discovered the situation, I acted immediately.

I had previously mentioned that, on some occasions, the toilet tank/water system would briefly continue running after flushing but then stop on its own. Property management is now using that statement to suggest I knew there was a malfunctioning flow valve and should have reported it.

My concern is that a brief running sound after flushing, which stops on its own, does not necessarily present to an ordinary tenant as an active plumbing emergency, clog, overflow risk, or serious defect. The toilet otherwise flushed and functioned normally. I am not a plumber, and I did not know or reasonably understand that this could suddenly cause a flood.

Property management also later claimed that although I “attempted” to clear the clog, a partial blockage remained and staff had to use a toilet auger to resolve it.

I dispute that too.

I have asked them to confirm who allegedly used the auger, when it was allegedly used, and where this was documented. I also asked for staff reports, maintenance records, plumbing records, contractor findings, photos, invoices, and any evidence they are relying on to say I caused or negligently contributed to the flood.

Their response was that they cannot share internal documentation such as incident reports, photos, contractor assessments, or details related to neighbouring units due to confidentiality. They said the information can be made available to my insurance company once a claim is started, or through the LTB if required.

This is one of my biggest concerns. They are making serious allegations and saying I am financially responsible, but they will not provide the evidence or documents they are relying on.

Another issue is the drying equipment. More than 20 fans/dehumidifiers were placed in my apartment on May 1, and they have been plugged in since then. My apartment does not include hydro, so the equipment is using electricity that I pay for. The equipment has caused heat, noise, discomfort, headaches, stress, and major disruption in my home. I have asked about the hydro cost, the timeline for removal, and what they intend to do about the disruption, but I have not received a clear answer.

The contractor was supposed to return to check moisture levels, and management said the unit remains habitable. But even if they consider it “habitable,” living with that many fans/dehumidifiers running continuously is extremely disruptive, especially when the electricity is being charged to my own hydro account.

I have lived in the unit since late 2023, and I have kept my notices of entry. Based on my records, I do not recall any plumbing inspection or plumbing maintenance being done inside my unit since I moved in. I am also wondering whether this matters if they are now trying to blame me for a plumbing issue.

I am trying to be careful and factual, but I feel uncomfortable because:

• Management is saying I knew about a serious plumbing issue, which I dispute.
• They are saying I failed to report an emergency, but I only discovered the situation when I got home.
• They are claiming a partial blockage remained and an auger was used, which I dispute.
• They are refusing to give me the documents and evidence they are relying on.
• More than 20 fans/dehumidifiers have been plugged into my unit since May 1.
• I pay my own hydro, so I am concerned about the electricity cost.
• I am experiencing heat, noise, headaches, stress, and loss of reasonable enjoyment of my home.
• I am worried they are creating a written record to blame me before giving me any proof.

My questions are:

1. If a landlord in Ontario claims a tenant caused a flood, what do they generally need to prove?
2. Can they refuse to provide incident reports, contractor findings, photos, or maintenance records while still saying I am responsible?
3. Should I request redacted copies of documents related to my own unit?
4. How should I document their refusal to provide evidence?
5. Should I keep asking for the source of the allegation that I knew about the issue?
6. Is the hydro cost from the restoration equipment something I can ask to be reimbursed for?
7. Does the noise, heat, discomfort, and disruption from the fans/dehumidifiers support a reasonable enjoyment issue?
8. Is the lack of plumbing inspection or maintenance in my unit relevant?
9. Should I stop emailing and wait for them to issue a formal claim, invoice, notice, or LTB application?
10. What kind of evidence should I organize now in case this escalates?

I understand Reddit is not a substitute for legal advice. I’m mainly looking for practical Ontario-specific documentation advice so I can be prepared and protect myself.

Thank you.

Has anyone ever fallen into depression while learning French, working, parenting, and dealing with life struggles?

I am so mentally and physically exhausted. I don’t know the best way to learn French and just get it over and done with.

I work 12 hours, coupled with parenting alone, and then trying to study French on top of everything. I just want to crawl into a cave and hide.

Has anyone ever fallen into depression while learning French, working, parenting, and dealing with life struggles?

I am so mentally and physically exhausted. I don’t know the best way to learn French and just get it over and done with. I have been on this journey since January.

I work 12 hours, coupled with parenting alone, and then trying to study French on top of everything. I just want to crawl into a cave and hide.