u/Parking-Aerie1540

Have a client that her backlights were clearly out, the TV was super dark. Put in new backlights and she was floored about how vibrant it was, but then this happened (see top distortion). What I wasn’t aware of, is that apparently she’s familiar with this failure mode, just a much darker version. It starts off ghosting for a minute but then stays like this. She didn’t tell me in advance because she thought that was another symptom of the backlights that would be resolved. Is potentially this a panel problem, or a board problem..? She runs her cable through HDMI, not sure if that’s relevant or not.

I feel bad cause she was using it before, albeit dark, but fine in her world.

Any help appreciated, TIA.