New letting agent demanding I "prep rooms" over the weekend for repairs next week, but I’ve had no formal notice of handover. What are my rights?
Current PM: Advised me yesterday (Friday) that a transfer of management is in process and they will update me when they have details. That’s it.
New PM: Emailed me yesterday claiming the Landlord asked them to take over. They told me I need to move my items and “prep the rooms over the weekend and throughout the next two weeks” because they are attending from next week for repairs.
These are council works known since February with deadline in 7 days. No one made an appointment with me, so I think they assume they can just show up Monday. I feel completely gaslit being told to move my furniture for people I haven't legally been introduced to. I have would have to arrange my whole two weeks and would if they gave me enough notice so that I’m home while they work.
- Don’t I need a formal notice of handover from my current PM or LL before I start sharing info with the supposed New PM?
- Shouldn’t the old PM be the one to notify me of who the New PM is before being told to “prep” for them?
- Can I tell new PM that I feel they are missing procedural steps and I don’t feel comfortable until they follow proper protocols?
- Do I need to prep for them? I would put away valuables, but I feel like they need to do that.