u/Original-Ad5520

UPS just attempted to deliver a $50 item I bought from an artist in another country. The driver told me to make out a check for $36.50 to UPS for him to release it.

I refused it and contacted the seller. They told me that UPS wants $24.50 for them to pay the fee.

Are these tariffs and fees just arbitrary? The artist said that return shipment fees would be higher than the $24.50, so they agreed to pay it. The driver assured me they would reattempt delivery 3 times.