Work wants me to do jobs outside of my duties
I'm a 26F hotel receptionist & I've been at my current workplace since August 2025.
Some important info: We have one front office manager, 4 receptionists (a 37 year old female who is new, a 20? year old female who rarely works as she has another job and uni, a 74 year old male, myself, and two directors who are both old men).
In my interview and job description it's a typical hotel receptionist role. Answering calls, checking people in/out, responding to emails & messages through third parties, processing payments, general duties (like folding towels, filing some paperwork away, making sure things are printed, etc) and corresponding with maintenance/housekeeping.
However, we had a housekeeping (will refer to at HSK) supervisor who left at the end of January, and wasn't replaced. Then our HSK manager went on holiday for 6 weeks a couple weeks after the supervisor left. Instead of them hiring a supervisor to fill the duties of the manager while she was away, they put it on reception. At first, my manager (who is an amazing manager) was doing all of the HSK paperwork (basically she'd come in an hour earlier than usual (7AM), assign HsK to their jobs for the day, print it out, tell them which rooms have checked out, etc, which easily takes an hour or more, then we have to be expected to be on the desk from 8AM) and I felt really bad, so I told her to show me how to do it. Big mistake.
She then taught the 37F (who is very new) how to do it. After a few times doing it, I asked one of the directors when the HSK manager would be back. April 10th. He asked why. I told him that I thought it was unfair. He said "Well the other places I've run, reception always did the HSK job." I should've told him that it wasn't in the job description when I applied, and if it was I wouldn't have applied.
I let it go, and I told the front office manager the next day about my convo with him, and she said that when the HSK manager is back, they want to keep it as receptionists job.
Why does this bother me so much? Well, he's expecting us to do a lot of extra work for nothing extra. For Christmas, the directors didn't even thank the team for their work and working over the holidays. No card, not even a box of chocolates or a gift card. Legit nothing. Everyone was obviously upset about this. Oh, the funny thing though - one of the directors is a smoker and he gets the maintenance man to roll him cigarettes for $20! The director even paid a guest $5 the other day to roll him cigarettes... So we were down $5.
Two, the 74 year old male receptionist we have does no extra work. All he does is check people in. He leaves emails for us, he's extremely rude to people (we have negative reviews and they all mention the old angry receptionist). They haven't taught him to do the HSK boards, and they won't since he's an exception.. He makes a LOT of mistakes. So basically the rest of us are being paid the same as him, but doing more work. Not only that, but when my manager is on annual leave, I do a lot of her work. I do maintenance timesheets, I do power bills & charging the owners.
Anyway I looked at the roster for next week, and she has me doing HSK paperwork again even though the HSK manager is back. I feel like telling her that I'm not comfortable doing it any longer if the male receptionist isn't expected to.
Sorry this is also me venting since I have no one else to talk to, and I'd really like advice. I can't apply to jobs yet as I'm going on holiday at the end of April for 3 weeks. Like most places the job market is hard, so I want to focus on what I need to do right now to make my current place of work less stressful.