HIRING: Customer Success / Community Manager for School of Barbering (Long-Term Opportunity)
We’re looking for a Customer Success Manager / Community Manager for the School of Barbering.
This is NOT a “just answer messages” type of role.
We’re looking for someone who genuinely cares about people, understands accountability, follows systems, communicates well, and wants to grow with a fast-moving education/community brand.
This role is for someone who wants to become part of the team long term — not just another employee.
What you’d be doing:
• Managing and checking in with students inside Discord & Skool
• Tracking student progress, activity, and consistency
• Following up with inactive members
• Helping keep students accountable to posting content consistently
• Organizing logs, notes, posting schedules, and student updates
• Auditing active/inactive memberships weekly
• Identifying students getting results and scheduling testimonial calls
• Reporting student progress/issues back to the leadership team
• Helping maintain culture, energy, and structure inside the community
Important:
This is NOT a coaching role.
You are not responsible for giving advice or selling.
Your role is accountability, organization, communication, follow-through, and helping students stay engaged.
What we’re looking for:
• Strong communication skills
• Organized and proactive
• Actually cares about helping people succeed
• Understands Discord, Skool, Zoom, spreadsheets, etc.
• Reliable and consistent
• Comfortable following systems/SOPs
• Wants to grow with the company long term
• Bonus if you understand barbering, content creation, personal branding, or online communities
Schedule:
Morning check-ins + evening check-ins daily (around 4 hours total split throughout the day)
This is more of a partnership mentality role. We care a lot about culture and finding the right person.
Salary range:
We care more about finding the right long-term person than checking boxes. Starting compensation is roughly $400–$600/month, depending on experience and fit.
If interested, comment or DM:
• Your experience
• Why you think you’d be a good fit
• Any communities/programs you’ve managed before
• Your timezone