I’m a staff adjuster but due to high turnover at my company, my territory is no longer the territory I was hired for. I rarely have claims within an hour from my home. I’m traveling up to 2+ hours one way for inspections = 4 hours a day just commuting.
I don’t mind drive time, but I can’t keep up with my KPI’s of quick settlements and keeping on top of all the back end work when I spend half of my work day driving. There’s no way to tweak my metrics based on how much I’m driving which feels unfair. My coworkers mostly have claims within 30 min of their homes so they are killing their metics since they have more time in their days. I often start work very early in the morning - on the road by 6 or 7am and work until after 8pm to stay afloat and stay competitive to not be at the bottom of the list for raises/bonuses.
Does anyone else have this issue?
If you have to travel far for inspections, does your company provide hotel accommodation? If so, what are the parameters? I think that would help a lot- if I could work my out of town claims and check into a hotel to finish working
Any other suggestions or advice? I desperately need to try to get closer to an 8 hour work day. I’m not getting enough sleep, nutrition or time to keep up with life outside of work. I realize how awful that sounds but despite it, I really do like my job 😜