u/NocturnalMisanthrope

So .... don't be looking dumbfounded at me like I've somehow grown a 3rd head.

About 1:45 AM tonight, had a knock on our locked lobby doors. I still have one checkin left, so figured might be them. I let the guy in, and ask if he was checking in. Nope. Not that lucky.

He asked if I had seen a small woman in a pink hoodie, and that that person had left the hospital recently. We have 2 hospitals nearby - a mental hospital and a medical hospital both within 3-4 blocks from here.

I told him straight up, "Even if I did, I couldn't help you one way or another. Hotels can't just give out customer information, especially to random people in the middle of the night.

To that, he replied, "The police were looking for her."

I said, "Well, if they come in here with a warrant, I could answer them. You understand why I can't just give out customer information, right?"

He said, yes, and I said, "OK then. Good luck." and motioned him towards the door.

He then just stands there, slack jawed, looking at me like I'm some kind of piece of shit because I won't give him any information, before turning around and going out to his car which is parked out front. And then sits there for about 5-6 minutes before driving off.

Now - there's a few scenarios that COULD HAVE been at play here.

The actual scenario? I haven't seen anyone in a pink hoodie since I got here at 11PM.

Other possible scenarios:

A discombobulated pink hoodie woman could have come in and tried to get a room, and failed. Say, no ID, no credit card or just so weird I refused service. In which case, they weren't a customer, and I may have told the guy x person came in a couple minutes or hours ago. And I would have some kind of corroboration that there was a person who just got let out of the hospital or something. I may have also just not said anything depending on that interaction.

Or - a person who just got out of the hospital, had payment, got a room and checked in. In which case, I would have still stuck to my guns and not answered any questions one way or another.

Now, I don't know what their situation was, and I don't need nor want to know. Not my business. But, if they are in need of help, hope they find them. And I really wonder what kind of security and procedures these hospitals have with patients who shouldn't be wandering off in the middle of the night!

Our doors lock at 11PM (thank Gawd) so I get a knock on them from an Uber Eats driver about midnight. They have a delivery for Alicia in 308. OK. I double check. We don't have anyone in 308. Uber driver shows me the order. Yep. Alicia R. 308. Our hotel. Our address.

I look through the whole hotel - no Alicia.

I look at the history for room 308. No Alicia has stayed there at least for the last 3 months. Just checking to see if maybe they WERE in that room recently, and just forgot to update the address to where they are now.

Uber Driver is able to get her on the phone. What room are you in? 211. OK.... look up 211. No Alicia. But there is someone in that room.

What's the name on the room? Mr. Different Name Hayes. Nope. Not the name of the guest in that room.

Look in the rest of the hotel. No Hayes.

There are several (our brand) hotels in town. Are you possibly at the mall location? What's the address?

Gives us an address completely unlike ours. Oh, and this is when they drop the nugget that they are at an Uncomfortable Inn.

Ahhh! OK. Somehow you chose the wrong hotel. There is an Uncomfortable Inn by the river near (other town).

Nope. Not there either. Then she tells us that she is in (different city) in (different state).

And we both laugh and say she ordered this for (Our city, Our state).

And the guest just hangs up.

I hope they still charge her. It's not Uber's or McDonald's fault that she is fucking clueless.

Hope the Uber driver enjoys his McDonalds. Cause right now, I am craving McDonalds.

I don't know what policies other hotels have, and really, we don't have a set one. But tonight I am glad I double checked!