Another Baseless Banned Account
Apart from waiting over 24 hours to simply receive a reply as to why my account was banned. I get slapped woth the above email without any further details. The funny part about this whole thing is I have a graveyard of failed evaluations and even a couple pro accounts. I had a single 50K pro account that I started to get the hang of things and before I even became profitable, get banned. No change to trading strategies and no change to the way I do things. Yet, I get hit with a false claim that im not trading individually nor am I an individual myself. Im still fighting this but if I dont get a resolution this is going on BBB, trust pilot, and any other review site I can find to try and warn individuals to stay away.
They had no problem taking my money resetting multiple evaluations, but once I become profitable, all of a sudden there is an issue.
I will post updates as this evolves so everyone can understand what to expect.
Update 1:
- Started the charge dispute process with cc company.
- Filed a complaint with BBB.
- Filed a review on trustpilot.
Figured I can reverse all of these if they end up making good on the issue. Crazy though how I can achieve all of these items in a fraction of the time it takes for them to respond to a single email.
Update 2 - 30 hours and still no response regarding any details. Not even a single response saying they are looking into it. No phone number to call and discuss, nothing.