Delayed for several weeks
Hey guys, looking for some help here
I have a tracked package coming in from Ontario (I live in Montreal) that has been delayed for almost 3 weeks now.
Expected delivery was 1 day after the item was out for delivery. The only notice I have is that it’s delayed with no further updates since April 22nd. I started a ticket with no help there, then phoned Canada Post and was told it’s not up to the sender to contact them? The sender is now in UAE and barely answers my messages. Is there no way of checking their backlogs or figuring something out? What’s the proceedure like when this happens? Is there a world where the package gets scanned in a couple of months and sent back out for delivery?
I’m so confused. The item was last in Montreal so I know it’s somewhere here.