u/No-Literature9900

Hi,

I’m facing a critical issue with 3 domains registered via Cloudflare Registrar.

Domains are currently in "clientHold" status and not resolving at all (NXDOMAIN).

This has been going on for 5 days and is blocking my production services.

What’s concerning:

• The domains were registered successfully
• I was charged, it's worked well during 15 days, then refunded without explanation after 15 days !
• The domains are now suspended (clientHold)
• I cannot use them, transfer them, or re-register them elsewhere

I have already opened multiple support tickets but received no explanation or meaningful response.

Hetzner (my hosting provider) confirmed the issue is on the registrar side, and even public DNS like 8.8.8.8 cannot resolve the domains.

At this point, I’m completely stuck and unable to run my services.

Has anyone experienced this with Cloudflare Registrar?
Any idea how to escalate this or get an actual response from Cloudflare?

Thanks.