u/New_Vacation_8244

Hi everyone,

I’m running into a serious issue with our AppSheet Automation and was wondering if anyone else is in the same boat. We use it to send out automated customer notifications, and while everything was working perfectly until recently, it’s suddenly stopped delivering emails to our clients.

The weird part is that the data structure hasn't changed at all. Here’s what’s happening:

• Automation Monitor: The logs show the Bots are triggered and marked as "Success," but the emails never actually hit the recipients' inboxes.
• Target: It seems to affect external domains the most. Internal emails sometimes go through, but anything outside our workspace is failing.
• Errors: I've seen some vague errors about "administrative policies" or "user limits," even though we are well within our plan's quotas.

I wanted to check with the community:

1. Is anyone else experiencing this "silent failure" where the app says it sent the mail but nothing happens?
2. Do you think this is a global AppSheet glitch, or has Google tightened their Gmail/spam policies lately?
3. If you’ve dealt with this, how did you fix it? Did you have to switch to SendGrid, use Apps Script, or tweak something in the Workspace Admin console?

This is becoming a bit of a nightmare as it’s impacting our customer experience. Would really appreciate any insights or workarounds you might have!

Thanks in advance for the help!

#AppSheet #AppSheetAutomation #GoogleWorkspace #NoCode #EmailIssues