u/New2Reddit791

We have worked with many customers in the field sales and service and noticed a big problem with out a solution...

Their phone communication with each other and customers are really problematic.. some have purchased a second phone which has it's own set of issues, but most are just relying on their personal cell phone for everything. This is such a large problem and the craziest part to me is that there isn't one phone provider on the market that is addressing this specific issue for this specific customer (businesses that have their team members out in the "field" all day).

We have built a solution that people can add right to their personal cell phone which allows...

• Phone calls to/from the company phone number
• SMS text message with customers via their business line
• Internal team to chat with managers, admin/billing and other techs
• GPS team status to see where everyone is and how long on job (only when clocked in)

Do you see the need for something like this in the market that is built specifically for needs of teams out in the field?

We have been running a FSM/CRM for the past two years and wow there are lots of new entrants to the market (read: AI slop being created in 30 minutes). It's really hard to know what can be trusted what was "vibe-coded" this morning.

That said, we have always noticed that our customers have another issue that we found is not just possibly much more important, but really also needs to be solved FIRST.

Their phone communication with each other and customers are really problematic.. some have purchased a second phone which has it's own set of issues, but most are just relying on their personal cell phone for everything. This is such a large problem and the craziest part to me is that there isn't one phone provider on the market that is addressing this specific issue for this specific customer (businesses that have their team members out in the "field" all day).

We have built an app that people can add right to their personal cell phone which allows...

• Phone calls to/from the company phone number
• SMS text message with customers via their business line
• Internal team to chat with managers, admin/billing and other techs
• GPS team status to see where everyone is and how long on job (only when clocked in)

We have layered on our FSM/CRM for an affordable fee but only for those that/want or need it. If you have any interest, please let me know and I will provide the link to our website - we are finishing what we have been working on the past few months and should be live for first businesses to test out in the next few weeks! (real product you can trust, not vibe-coded junk)