u/Naive_Winner743

"I know you think you're above colour theory, but you're not"—Wild encounter at Sally’s + Advice needed for Bright Winter DIY!

"I know you think you're above colour theory, but you're not"—Wild encounter at Sally’s + Advice needed for Bright Winter DIY!

https://preview.redd.it/g3ajk7ch0fug1.png?width=2000&format=png&auto=webp&s=2ce77f9f2ef8f60c92c354dd9480ca155266830f

I recently found out I am a Bright Winter, and after a lot of testing, I’ve realized a dark, cool espresso is what looks best on me. I went to Sally’s to grab supplies for a DIY transition, and I had the most intense encounter with an employee.

I walked in knowing exactly what I wanted. I politely declined help several times, but the employee followed me around the tiny store, even following me after I told her my boyfriend was waiting in the car. When I picked up Wella 050, she lost it. She spent 20 minutes grilling me, eventually flailing her arms and telling me I "think I’m above colour theory" because I didn't want to "fill" my hair with red first. She even tried to explain to my boyfriend that "I just think I know hair, but I don't."

My Goal: The coolest, near-black espresso possible. My Formula: * Wella Colorcharm 3A (Dark Ash Brown)

  • 10 Volume Developer
  • Wella 050 Cooling Violet Additive

My Current Hair: * Naturally dark roots.

  • Currently a warm/golden brown with some highlights.
  • History: Previously dyed variations of red and orange, which has been balanced out into the current golden brown for the last year or two.

The "Advice" I was given: The employee insisted that if I don't dye my hair 8G, 8RG, or "Ruby Red" first, my hair will be green in a week. She was adamant that no matter what, I require a red/orange "filler" step.

My Questions for the experts here:

  1. Given that I already have a warm golden brown base with old red/orange pigments underneath, do I actually need a filler?
  2. Is 3A (Ash) + 050 (Violet) over golden brown a recipe for disaster (green), or is she over-applying the "filling" rule to hair that already has warmth?
  3. Would a Level 8 filler (like she suggested) even do anything if I'm going down to a Level 3?

I've done every spectrum of hair colour myself and paid for pro services, but this interaction really got under my skin. I just want my Bright Winter espresso!

https://preview.redd.it/8f2mnwsm0fug1.png?width=2000&format=png&auto=webp&s=c5ed92df1b929d0eb31b418437aa9be709295b8b

https://preview.redd.it/skp0ittk0fug1.png?width=2000&format=png&auto=webp&s=6702f575813018efc5fb3e19f0cbb736411548e6

https://preview.redd.it/ijlxvuzi0fug1.png?width=2000&format=png&auto=webp&s=9490c1b65a8fb9c62acc5a184ca5a86827645f50

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u/Naive_Winner743 — 17 hours ago