ZD621 OUT OF MEMORY issue via RDP
Hello to everyone, first time here but I need help.
TL;DR: ZD621 in RDP gives OUT OF MEMORY issue only to a user in the whole company, tried everything didn't solve, need help
While working i stumbled across a pretty curious issue with a ZD621 used via RDP.
In the company where I work there's a huge displacement of Zebra printers used to print some labels for some products that I can't say for, you know, data management reasons.
What is important is that the users connects to a central PC/server hosting the application and the whole global company printer park with relative drivers. People will connect in RDP and, when launching the print, it will be "tunneled" in the user's PC spooler, so that when something blocks the printer it won't became a global issue.
From every Pc it works just fine, the print will be sent and the Zebra will do what she does: printing labels. From every Pc except one. There's a single user that, sending the print, the only thing that the printer write on the label is "OUT OF MEMORY!". this happens to only a single user.
Checked everything, but without any luck. The settings for the printer are the same as every one, either in the printer properties and preferences, tried everything the AI models told my supervisors to check (similar font, UTF, images, reset user spooler, and so on) still no solution.
So, here I am now, asking for the wisdom of the internet hive mind to have a damn solution to this issue that's plaguing me since September