I’m being asked to destroy a tent to get a refund.
I Recently purchased a 2 man tent from Nightcat.com. They then sent a 1 man tent so i obviously asked for a return or refund.
They asked if i want another tent sending which i responded no as it wouldn’t arrive in time. They then said we could send another with some extras for the inconvenience but I don’t need them and just wanted my money back.
They then agreed to send a refund when “We will refund after you use knife to cut it off and send us a video to confirm it.”
I responded to confirm they meant rip up and essentially destroy a perfectly functional tent. It was correct.
They said this - “Since it was shipped from China so if shipping back to China will be a big cost of shipping fee.
Therefore you only need to cut it off to make sure you don't have a tent for free, and we can refund you the money.”
Update - I won. They are issuing the refund. But with a grain of salt. “OK the refund has been issued.
I might take some time to arrive.
Wish you can have a happy time using the 1 person ultralight tent.” 😂