Automation issues with auto-removing a flag/impediment on a Blocked work item.
Hello all! I am the closest thing my company has to a Jira admin and I know I have so much to learn. Here is my current predicament that has me 100% stuck:
I want Jira to automatically add a Flag (red flag with impediment) when a work item moves to the status of "Blocked". That part is working fine. However, I cannot figure out how to have Jira automatically remove the flag/impediment when the work item leaves the "Blocked" status.
Here is the automation as it currently stands:
When: Work item transitioned - From status = blank, To status = Blocked
Then: Edit work item fields - Flagged - Impediment.
Logically (and according to Rovo), the Flag/impediment should remove itself when the work item is moved away from the "Blocked" status but it is just not working!
What am I doing wrong? What am I missing? Is this even possible to achieve?
SOLVED: I needed one rule for items becoming blocked and one for items becoming unblocked.
I am also going to apologize for future, equally obvious questions. Y'all rock!