Social commerce is starting to look like lead gen channel
Been seeing this more in SEA, especially with Tiktok and Shopee. A lot of brands still treat these platforms as purely sales channels, but they're also becoming discovery and lead gen channels.
People don't move neatly from ad, landing page, form anymore. They watch a video, check comments, ask questions, browse the shop, maybe follow the brand, then buy or message later. For some categories, the lead isn't a form fill. It's a comment, a DM, a saved product, a repeat viewer, or someone who keeps engaging with live selling.
That makes tracking messier, but also more interesting. My take: social commerce is blurring the line between content, leads, and, sales.
Curious if others are seeing this too. Are you treating Tiktok Shop/Shopee as just ecommerce, or as part of your lead gen funnel?