u/MuchBiscotti-8495162

I had both torsion springs replaced recently after one of the springs broke.

When the original spring broke the technician measured the spring and ordered two new springs. The new springs were color coded Brown.

After the technician installed the new springs the garage door would not close completely. There was a gap of about 6 inches between the floor and the door bottom. He made some adjustments to the springs but couldn't get the door properly balanced - the door was either not fully closed or not fully opened.

He found another spring in his truck which was color coded Red. He said that the Red spring is smaller and not as strong as the Brown one. He replaced one of the Brown springs with the Red spring and made some adjustments. The door seems to be balanced now.

Question: Does having mismatched torsion springs (one Red and the other Brown) cause problems in the future?

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u/MuchBiscotti-8495162 — 8 days ago
▲ 0 r/ebox

When I went to the Ebox online signup page it asked for my birthdate. Did you have to upload your government photo ID or show it to the installer?

My birthdate is sensitive personal information that I'd rather not provide. I understand giving my birthdate to financial institutions and government agencies but not to an Internet service provider.

reddit.com
u/MuchBiscotti-8495162 — 13 days ago