u/MrNattyyy

I support accounts post-sale, something like a clinical specialist and key account manager. Big account got new products from us, I’ve been in on invitation to help support cases for a couple weeks.I want to come on-site now months later and support new physicians that are using the product.

I’ve been dropping by before the case starts, introducing myself as the educator, and asking the nurses if they would appreciate my support. It’s gone really well so far, the nurses love having me there to assist and the docs generally appreciate it as well. If I’m credentialed, I’m known as a resource, do you think I should be concerned about doing this?