As an Admin, your primary responsibilities are, but are not limited to, the following:

• Performing data entry, specifically for Human Resources Information Systems (HRIS), ensuring the secure handling of sensitive employee details.
• Maintaining and updating accurate internal records and documentation for the team.
• Assisting with various administrative and operational tasks to support the smooth functioning of a small team.
• Supporting the efficient execution of employee onboarding and offboarding processes.
• Utilizing tools and applications such as a Human Resources Information System (HRIS).

We are looking for candidates who showcase the following qualities:

• Demonstrating flexibility and adaptability in a dynamic and evolving work environment.
• Possessing a proactive, collaborative, and team-player attitude.
• Displaying strong attention to detail and a conscientious approach to all tasks.
• Having excellent communication skills and the ability to independently problem-solve and navigate new situations.

The work schedule for this position is Monday to Friday, from 9:00 AM to 5:00 PM, USA Eastern Standard Time. Please note that the final schedule may be subject to change based on business needs.

MUST HAVE (Non-negotiable): PC/Laptop specs:

• CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.
• RAM: 8 GB
• Operating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newer
• Internet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speeds
• Preferably a headset with a noise-canceling feature - No background noises
• A decent webcam

We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. 

Job Description:

•  Will be taking support calls, emails, and chats
•  Will  do data entry tasks such as support ticketing and order fulfillment, etc

Requirements/Skills:

• Updated resume with employment dates (Months and Years)
• Excellent written and verbal English communication skills
• At least a year of work experience as a Customer Service Representative
• E-commerce support experience is not required, but definitely a plus

MUST HAVE (Non-negotiable): PC/Laptop specs:

• CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.
• RAM: 8 GB
• Operating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newer
• Internet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speeds
• Preferably a headset with a noise-canceling feature - No background noises
• A decent webcam

Schedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
Job Location: Remote/Permanent work from home