u/Mental-Bell6196

Hi, Here in North Park 92104, Verizon 5G was sold to me but is not delivered reliably enough.

I lose connection during busy times - in the AM, lunchtime or between 430-530 almost daily on the weekdays --and they freely admit it's due to congestion.

They keep saying it will improve and they keep giving me credits, but I work from home and my Zoom calls are dropping and that's not OK. Lately the customer service just bounces me from agent and agent until I give up and log off.

Any suggestions from anyone who has switched, with improvement? (Other than Cox. I cannot ever be their customer again).