Factory Seal issue on Dahua DH-IPC-HDW3641EM-AS-0280B-AUS 6MP
Hi All,
Wondering if anyone else has experience this issue in the past ?
I had this camera installed for about 4 years with no issues and recently it condensated from the inside so decided to open it and figure out what would have caused this since no warranty on the unit.
Upon inspection, I discovered a significant factory assembly error. The main internal O-ring gasket was incorrectly seated during manufacture. The gasket was pinched and crushed outside of its designated groove when the housing was originally torqued down at the factory.
It appears that internal wiring was not properly routed during assembly. The unit is now fixed sealed the unit again and replaced the silica gel pack to absorb any moisture.
Didn't trust it in operation so decided to upgrade the camera to the 3866 8mp version.
Of course Dahua doesn't want to know about it acknowledge or offer any assistance.