▲ 5 r/scrum
Delivery Manager, PO, or “Project Owner”: who actually talks to the client in your Scrum?
We implemented Scrum and currently have:
A well-defined PO
Also introduced a “Project Owner” as the main client-facing role
Now we’ve hit a conflict:
👉 Who should run client ceremonies and own delivery?
We’re considering assigning this to a Delivery Manager — but that starts overlapping with the Project Owner and even the PO.
Straight to the point:
Who talks to the client on a daily basis in your setup?
Who runs reviews / client checkpoints?
Does the Delivery Manager actually handle this or not?
Does having a “Project Owner” make sense, or is it just another unnecessary layer?
No theory — looking for real-world setups that actually work.
u/Mediocre_Flower_33 — 6 days ago