Our client is looking for a detail-oriented and compassionate healthcare support professional? We’re looking for a Remote Patient Monitoring (RPM) Virtual Assistant to support patient care, communication, and administrative workflows for a growing healthcare team.
🔑 Key Responsibilities
📞 Patient Communication – Handle inbound/outbound calls, provide updates, and ensure excellent patient experience
📅 Scheduling & Follow-ups – Coordinate appointments and conduct timely patient follow-ups
🩺 Remote Patient Monitoring (RPM) – Assist in monitoring patient data and escalating concerns when needed
💻 Data Collection & Documentation – Accurately gather, update, and maintain patient records
💰 CPT Code Billing Support – Assist with billing processes related to CPT codes
🎧 Call Recording & Documentation – Ensure all interactions are properly recorded and documented
✅ Must-Have Qualifications
Strong English communication skills (verbal & written)
Experience in Remote Patient Monitoring (RPM) or similar healthcare support role
Knowledge of CPT codes and medical billing processes
Background in patient communication and coordination
Highly empathetic, detail-oriented, and organized
RN background preferred
⭐ Nice to Have
Experience working in an oncology clinic
🌟 What Success Looks Like in This Role
✔️ Enhance patient care through consistent monitoring and timely support
✔️ Improve operational efficiency by reducing admin workload
✔️ Deliver excellent patient and family experience through proactive communication
✔️ Maintain HIPAA-compliant, audit-ready documentation
✔️ Support scalable growth without increasing operational costs
✔️ Enable clinical staff to focus on patient-centered care
Rate: $6-7/hr (depending on experience)
Part Time/Full Time Available
Tools used: eClinicalWorks, Healow, trizetto
Comment RPM to accommodate!