u/MasterEmergency4309

I recently learned that Sally’s is hiring licensed colorists for remote positions where they do 10-12 live chat + video consultations a day with customers.

From what I understand, the role is basically:

•	Helping clients troubleshoot color issues (including, if not solely being emphasized on corrections) 

•	Curating a basket of products together for the in store Sally’s rep to have together for customer to purchase the recommended products

•	Then sending step-by-step instructions via email for DIY application…

I know Sally Beauty also owns Cosmo Prof, so they’ve always been connected to both consumers and professionals, but this feels like a shift.

On one hand, it makes sense with how many people are doing their hair at home now.

On the other, it’s interesting (and maybe a little concerning?) to see licensed professionals guiding DIY color, especially with more complex services like corrective work, which we’re usually taught not to guide clients through at home.

For licensed stylists:

•	How do you feel about this?

•	Do you see it as a good opportunity or does it undermine salon work?

•	Would you ever do/ work at a position like this?  (Ps the pay is $16-$18 hr full time, benefits, but no commission, from my research)